Customer Service Representative

Company Name:
Koch Davis
Perform premier customer service in respect to all customers both internal and external to the partnership store. Complete customer service calls in a timely manner as assigned. Work as a cooperative member of the partnership store team and acceptance all operational aspects. Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process. Any other duties assigned by the sales manager. Review expired accounts and communicates with customers to promote timely payments. Maintain accurate records of past due account activity.
Prior customer service experience. Friendly with exceptional communication skills. Organizational and time management skills, ability to multi task. Proficient with simple math calculations. Computer literacy/proficiency in a Windows operation system.
Minimum high school diploma or equivalent
One of the largest rent-to-own operator in the United States

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